Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Pearl Aquatics will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 working days after the confirmation.

Please return your purchase to the following address:
SLF Pearl Capital Sdn Bhd
14-G, Jalan Reko Sentral 8,
Reko Sentral,
43000 Kajang, Selangor.

Please contact us at 01pearlaquatics@gmail.com or 017-224 4788 if you have any questions or doubts.